Recently, a patient in the Labor & Delivery unit lost a pregnancy. This was the mother’s first child and she was devastated. Shelby organized flowers, a gift card and a jump drive with pictures of the infant for the mother. Shelby truly went above and beyond to make such a tragic moment special.
Recently, a patient in the Emergency Department was experiencing abdominal pain. Through the course of her treatment, it was discovered the patient needed emergency surgery. The patient stated that “Heather is absolutely phenomenal. Her bedside manner, clinical expertise and empathy makes her the kind of Nurse I’d want taking care of a loved one and have as a colleague.”
“I had to bring a family member to the ED yesterday. It was such a pleasant experience from registration through discharge. Sunday morning around 10 was a good time, as there was no wait. All the staff were wonderful, kind, and professional as always. The physician was friendly and caring. Although all the staff were great, I really want to report on our main nurse, Jackie Laird. Jackie is a travel, contract nurse. She treats our community members like she is a part of this community/family, and to me, we couldn't ask for more as a travel nurse. She is very kind, smart, professional, and was very quick to check on us. I really appreciated having her take care of my family." -Beauregard Health System Visitor
"All of my nurses were wonderful. As a matter of fact, the whole staff was just unforgettably wonderful. But the one nurse who really stands out is Gavin. Gavin would check on me every time he passed my room. Sometimes I needed something, and he would take care of it before moving on to other duties.
When I could finally move around, I would leave my room and see him doing the same thing for all his patients, yet he made me feel like I was the only one. Always of service to us all while offering a warm smile and uplifting words. Sometimes I would feel down about my condition and have to stay a bit longer; Gavin would come and talk with me until I felt better and was smiling. He would discuss plans with me and never failed to find the right encouraging words to make me feel better about myself.
If I felt uneasy about something, he would help me see the bright side of things and encourage me to relax while assuring me that they would take care of me, which is exactly what transpired. I was in the best care from all the staff at Beauregard Health System, but Gavin deserves a warm hug and a huge Thank You from any of his patients. It's just me here, and I want him to know he made a world of difference to me. I appreciate it with all my heart. I Love the staff at Beauregard. They were all amazing, but Gavin always went the extra mile and was a huge tool to my healing, and I thank him with all my heart ❤ PS I Love All of Them."
This is what was said about our BHS Maternal Child Services:
This team of nurses jumped into action, offering their support and expertise. They showed compassion and supported the patient and family in a difficult situation. They modeled respect, teamwork, and communication with multiple providers and other nursing staff involved in care. They mobilized resources necessary for the delivery of care. Their teamwork and professionalism demonstrate their commitment to patient-centered care. We sincerely appreciate their contributions to the team, the organization, and, most importantly, our patients.
About DAISY:
The not-for-profit DAISY Foundation is based in Glen Ellen, CA, and was established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little-known but not uncommon auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families."When Patrick was critically ill, our family experienced first-hand the remarkable skill and care nurses provide patients every day and night. Yet these unsung heroes are seldom recognized for the super-human work they do. The kind of work the nurses at Beauregard Health System are called on to do daily epitomizes the purpose of The DAISY Award," explained Bonnie Barnes, FAAN, CEO and Co-Founder of The DAISY Foundation. For a complete listing of healthcare organizations currently running the program, please go to: addition to the DAISY Award for Extraordinary Nurses, the Foundation expresses gratitude to the nursing profession internationally in over 4,600 healthcare facilities and schools of nursing with recognition of direct care Nurses, Nurse-led Teams, Nurse Leaders, Nurses Advancing Health Equity, Nursing Faculty, Nursing Students, Lifetime Achievement in Nursing and through the J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects, Medical Mission Grants their new Health Equity Grant program.
Beauregard Health System proudly presented @Samantha Mahl with the #DAISYAward® for Extraordinary Nurses on June 12, 2025.
The award is part of the DAISY Foundation's programs to recognize the super-human efforts nurses perform every day.
A patient wrote:
Nurse Samantha is the best nurse around. Whenever I need a prescription filled or anything, she is always helpful when I call. I love Dr. Kwok's office. I have been going for years, and she always goes above and beyond. She told me she was having knee surgery, and not even a week later, she was at her desk taking care of us patients. I hope she gets this award for all of the hard work she has done for the 19 years I have known her to be there. She always keeps a smile on her face and is very professional.