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Community Safety - Our Top Priority

We're transforming the way we do healthcare in 2020

Our top priority is to protect the health and safety of our patients and staff members. While our team stands ready to care for you and your healthcare needs, we strive to create an environment that provides you with a sense of comfort and peace of mind. Across our organization, we have implemented effective, unparalleled safety measures to maintain our mission to improve the health and well-being of the people in our parish and surrounding communities. Our team has taken special precautions to protect you in all waiting and common areas of our facilities. You'll see:

    • Extra supplies of hand sanitizer available to all.
    • Masking and social distancing guidelines adhered to and monitored by staff.
    • Seating arranged and marked to promote social distancing.
    • Robust cleaning and sanitizing practices.
    • Designated Emergency Department waiting areas for patients with possible COVID-19 exposure.

As we provide comprehensive, modern medicine that’s responsive to the evolving needs of you and your loved ones, we remain vigilant in practicing the most effective safety measures to keep everyone safe. This year has provided us with enough to worry about – receiving safe, innovative healthcare for you and your family shouldn’t be one of them.

Staff, patients and visitors are all required to wear a mask or cloth face covering whenever in public spaces of our facilities. For more information on our Limited Visitation Policy, please click here.

Cardiopulmonary Patients

If you have a scheduled respiratory exam, you will be asked to arrive 30 minutes before your appointment and call 337-462-8781 when you arrive. While waiting in your vehicle, you will be instructed by our team on what time to enter the facility to register, in order to keep a maximum of five individuals in our socially distanced Radiology waiting area.

If you have a non-scheduled respiratory exam, you will be given instructions by the Emergency Department screener. You will be asked to return to your vehicle and call 337-462-8781. You will be instructed by our team on what time to enter the facility to register, in order to keep a maximum of five individuals in our socially distanced Radiology waiting area.

Emergency Department Patients

If you are needing emergency services, we have created designated areas for those showing COVID-19 symptoms to wait separately from other patients. Additionally, we have updated our registration process to be more streamlined, while practicing social distancing guidelines.

Laboratory Patients

All patients needing Laboratory services, or individuals dropping off samples, are required to park in the lot directly across from the War Memorial Civic Center on 7th Street. Please call 337-462-7119 or 337-462-7180 from your vehicle to let the Laboratory team know you are here for a blood draw or to drop off a sample. A Laboratory professional will come out to assist you as soon as possible.

Oncology Patients

In order to keep oncology patients out of high traffic areas, you will be asked to enter through the Blue Entrance by the Physician Parking Lot. You will be screened by the Same Day Surgery RNs, upon entering the facility.

Radiology Patients

If you have a scheduled imaging exam, you will be asked to arrive 30 minutes before your appointment and call 337-462-8781 when you arrive. While waiting in your vehicle, you will be instructed by our team on what time to enter the facility to register, in order to keep a maximum of five individuals in our socially distanced Radiology waiting area. As soon as you have been registered, we will complete your exam and release you back through the Emergency Department entrance.

If you have a non-scheduled imaging exam, you will be given instructions by the Emergency Department screener. You will be asked to return to your vehicle and call 337-462-8781. You will be instructed by our team on what time to enter the facility to register, in order to keep a maximum of five individuals in our socially distanced Radiology waiting area. As soon as you have been registered, we will complete your exam and release you back through the Emergency Department entrance.

Rehabilitation (Physical and Speech Therapy) Patients

If you are Rehabilitation patient, you will enter through the Emergency Department. You will be screened upon arrival and will report directly to the Rehabilitation Department for your scheduled appointment. Patients 3-years and older should have a mask.

Surgery Patients

If you are here for an inpatient or outpatient surgery, you will enter through the Emergency Department entrance. You will be screened upon arrival and will report directly to the Same Day Surgery Nurses’ Station. Patients 3-years and older should have a mask.

Effective immediately, it is required that all surgical patients receive a COVID-19 test, as part of pre-op evaluation. The test must be done five (5) calendar days prior to the scheduled surgery to allow for varying laboratory turn around. If you have any questions, please call 337-462-7348.

Frequently Asked Questions

How do I enter the hospital?

The entrance to the hospital is currently through the Emergency Department (24/7), accessible via Stewart Street, until further notice. Oncology patients must use the Blue Entrance by the Physician Parking Lot and screening will be performed by the Same Day Surgery RNs. Patients and visitors are required to wear a mask or cloth face covering whenever in public spaces of our facilities and will be screened upon arrival.

Is it safe to go to the hospital?

Absolutely! We’re adhering to a robust set of precautions to ensure that our facilities are a safe place to seek care, no matter what your healthcare need is. At this time, all COVID-19 patients are located in a designated unit separate from other non-COVID-19 patients. We’ve also implemented rigorous disinfecting procedures to ensure that all high touch areas, waiting rooms and patient rooms are cleaned and disinfected thoroughly between each patient use. Staff, patients and visitors are all required to wear a mask or cloth face covering whenever in public spaces of our facilities. Numerous hand sanitizer stations are also available throughout public areas and within individual departments.

What precautions are you taking to ensure the safety of patients?

We’ve taken great strides to ensure that our facilities are a safe place for you and your family. We’ve invested in the PURO Lighting, a state-of-the-art, advanced UV disinfecting light, used to reinforce that all rooms are clean and virus free. High touch areas, such as hallways, waiting areas, common areas and door knobs, are disinfected four times a day with proper germicidal cleaners. Waiting areas and patient rooms are also disinfected between each patient use. We’re also taking the necessary precautions to practice social distancing in our waiting areas and common spaces. In addition, staff, patients and visitors are all required to wear a mask or cloth face covering whenever in public spaces of our facilities. Numerous hand sanitizer stations are also available throughout public areas and within individual departments.

How often are high traffic areas cleaned?

High traffic and touch areas, such as hallways, waiting areas, common areas and door knobs, are disinfected four times a day with proper germicidal cleaners. Waiting areas and patient rooms are also disinfected between each patient use.

How are you ensuring that patients’ rooms are clean?

We’ve invested in the PURO Lighting, a state-of-the-art, advanced UV disinfecting light, used to ensure that all rooms are clean and virus free. PURO Lighting uses a powerful, broad-spectrum light, including germicidal UV-C, UV-B and anti-bacterial UV-A to optimize their germ-killing efficiency. Our EVS techs are also collaborating with clinicians in Inpatient Services, ICU and the Emergency Department on patient status to ensure that rooms are being cleaned and disinfected per protocol. All patient rooms are being meticulously cleaned using bleach.

Do I have to wear a mask?

Yes! Staff, patients and visitors are all required to wear a mask or cloth face covering whenever in public spaces of our facilities.

Are you screening patients upon entering your facilities?

Yes! All patients and visitors are screened upon arrival.

How often are outpatient waiting areas cleaned?

Outpatient waiting areas are disinfected between each patient use. High traffic areas, such as hallways and common areas, are also disinfected four times a day with proper germicidal cleaners.